A & J Excavation

Thank you for alerting us to this informationDue to privacy concerns, we will contact you directly to resolve this matterSincerely, Alyssa [redacted] Attorney for RediClinic

Thank you for notifying us to this issueI have escalated to our Field and Billing Team and a representative will respond with a resolution by no later than the next business day

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint
No contact was made as promised in their response to this complaintWe haven't heard from them about correction of the billing
Regards,
*** ***

Thank you so much for this informationWe will reach out to this patient today regarding this matter and follappropriately with our Senior ManagementDue to HIPAA concerns, we cannot go into much detail; however, I am escalating this now to a Ms*** ***, who will reach out today
to rectify this issue. Sincerely, Alyssa P***

Good afternoon, our Revenue Cycle manager reached out to you on Monday, January 23rd and then again today at 4:00 pm. Messages were left on both dates. Please provide a phone number where we can ensure we can make contact to discuss this matter. Thank you,

Sent: Thursday, November 19, 2015 11:31 AM To: drteam <[email protected]> Subject: BB Case#[redacted] (RediClinic)   In response to the BB Case #[redacted], RediClinic will contact patient to ensure this error is corrected to his satisfaction. Due to privacy law, RediClinic is not at liberty...

to discuss the details of this encounter without the patient’s permission. Therefore, we are merely alerting the Revdex.com that we will contact the patient immediately and re-submit the claim to his insurance to ensure proper payment and application is applied and conducted. Thank you so much for alerting us to this discrepancy and we wish him and the rest of the Revdex.com Team good health!   Sincerely,     ALYSSA [redacted] Attorney, Director of Business Affairs RediClinic | 9 E. Greenway Plaza, Suite 2950 | Houston, TX 77046 O: 713-580-9441| M: 713-822-0023 | RediClinic.com

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Thank you for alerting us to this information. Due to privacy concerns, we will contact you directly to resolve this matter. Sincerely, Alyssa [redacted]Attorney for RediClinic