A & A Manufacturing Reviews (1)
A & A Manufacturing Rating
Description: Swimming Pool Contractors, Dealers, Design
Address: 3750 W. Indian School Road, Phoenix, Arizona, United States, 85019
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Shasta Pools built/installed our pool in July-Aug 2012. Early in the use of the pool, the pool light blew out. It was replaced free of charge when the pool was inspected.
In early June 2013, our kids and grand kids came to visit. When we turned on the pool light for the first time, it did not work. So, we called to report it. Shasta came out, changed the bulb, and charged us over $100 for the repair. The light was not used or turned on again until Tuesday, June 3, 2014, when our kids and grand kids returned. When I turned the pool light on, it remained illuminated for less than 15 seconds (no exaggeration). Today, I called in to report the problem. Was told it is not under warranty and that I will need to pay for another service call and repair. I was also told that BY NOT USING THE LIGHT FOR A YEAR, WE COULD HAVE CAUSED THE PROBLEM!
I feel the problem should have been located and repaired last year. And I do not believe I should have to pay for another service call for the same problem recurring. In less than one year.