Thank you for forwarding the concerns of one of our customers. Our goal is always to provide a safe, healthy, and satisfying dining experience to our guests. We instruct our staff and maintain policies in a constant effort to see that this is occurs each time a customer chooses our restaurant. It is...
clear that this did not happen on the occasion mentioned by this customer. We apologize for the conduct of our staff and the discomfort caused our customer during her visit to our restaurant. We are grateful that this problem was called to our attention. We are happy to provide a $60.00 refund to this customer. Please provide us with the information needed to complete the refund. After this incident was called to our attention, the staff was made aware of this failure to meet our goals in providing our guests with the best possible dining experience. They were told that strict compliance with health laws and our policies regarding cleanliness and food safety, as well as customer service and satisfaction were required for continued employment at our restaurant. Thank you for the opportunity to respond to this customer's concerns. Sincerely, Mil Kings Buffet
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please forward my address to the business so that they are able to send my refund. [redacted] Ave.[redacted], NY [redacted]
Regards,
[redacted]
Thank you for forwarding the concerns of one of our customers. Our goal is always to provide a safe, healthy, and satisfying dining experience to our guests. We instruct our staff and maintain policies in a constant effort to see that this is occurs each time a customer chooses our restaurant. It is...
clear that this did not happen on the occasion mentioned by this customer. We apologize for the conduct of our staff and the discomfort caused our customer during her visit to our restaurant. We are grateful that this problem was called to our attention. We are happy to provide a $60.00 refund to this customer. Please provide us with the information needed to complete the refund. After this incident was called to our attention, the staff was made aware of this failure to meet our goals in providing our guests with the best possible dining experience. They were told that strict compliance with health laws and our policies regarding cleanliness and food safety, as well as customer service and satisfaction were required for continued employment at our restaurant. Thank you for the opportunity to respond to this customer's concerns. Sincerely, Mil Kings Buffet
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please forward my address to the business so that they are able to send my refund. [redacted] Ave.[redacted], NY [redacted]
Regards,
[redacted]